Shipping policy
Shipping Policy
At Westynwild, we are committed to getting your order to you as quickly and efficiently as possible. Please review the information below regarding our shipping timelines and policies.
Processing Time
All orders are processed within 1–5 business days after payment is received. Processing times may vary during peak seasons, holidays, product launches, or high order volume periods.
Estimated Shipping Times
We currently ship to customers in the United States and Canada.
- United States: Estimated delivery time is 8–14 business days
- Canada: Estimated delivery time is 8–14 business days
Please note that these are estimated delivery windows only and are not guaranteed.
Shipping Delays
Westynwild partners with third-party fulfillment providers and shipping carriers to deliver your order. While we strive to ensure timely delivery, Westynwild is not responsible for shipping delays caused by:
- Carrier delays
- Customs processing
- Weather conditions
- Incorrect shipping information
- High seasonal demand
- Supply chain disruptions
- Lost or delayed packages once accepted by the carrier
Delivery dates provided at checkout are estimates only and should not be considered guaranteed delivery dates.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow time for tracking updates to appear after shipment confirmation.
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout. Westynwild is not liable for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Stolen Packages
Westynwild is not responsible for lost, stolen, or delayed packages marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly for assistance.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
📧 support@westynwild.com